This is the support page for Filmkompass. Questions, a bug or a wish? Write to me:
Email: info@gtools.me
For a quick answer it helps to include your device (iPhone or iPad), the iOS version, the Filmkompass version (shown at the bottom of the “Konto” tab), the title in question and what exactly happens. Please do not send a password.
More about the app: gtools.me/filmkompass/en/ · The same list in your browser: Streamer web tool
Can I watch movies and series in Filmkompass?
No. Filmkompass only shows which streaming service carries a title in Germany. “Jetzt anschauen bei …” opens the service’s page; you watch it there.
How do I get an account?
Filmkompass uses your G-Tools account, the same as the Streamer web tool. New accounts are created by me: write to info@gtools.me.
How do I sign in?
With the email address and password of your account. If “Mit Microsoft anmelden” is provided for your account, that works too. You stay signed in on the device until you sign out under “Konto”.
Where does the availability information come from?
Streaming availability comes from JustWatch and is provided through TMDB; it applies to Germany. The app shows whether a title is included in a subscription, for rent or for sale. If something is wrong, the source is to blame; send me the title and the service and I will take a look.
What do “Meine Dienste” and “Nur meine Dienste” do?
Under “Konto” → “Meine Dienste” you choose which services you have; “Neu” shows what is new on those services. In “Beliebt”, “Nur meine Dienste” only shows titles on your services. The choice also applies in the web tool.
What does “Neu” show?
New episodes on your services by air date, new movies and “Neu im Abo” from the day a title first appears in a service’s catalogue, each for the last 14 days. The tab stays empty until you have chosen services under “Konto”. If the server is just preparing “Neu”, the app says so; try again in a few minutes.
How do I save a title and tick off episodes?
Open the title from “Suche” or “Beliebt” and choose “Merken”; it appears in “Meine Liste”. For series you can tick off episodes and seasons as watched and undo with “Rückgängig”.
What happens without a network?
Your list is also kept on the device. Changes made offline are shown as “Offline – wird abgeglichen” and transferred at the next sync. “Jetzt abgleichen” under “Konto” starts a sync by hand.
How do I sign out another device?
Under “Konto” → “Angemeldete Geräte”, swipe left on the device and sign it out.
How do I delete my account or my Filmkompass data?
At gtools.me/filmkompass/konto-loeschen/ (page in German): you choose whether only your Filmkompass data or the whole G-Tools account is deleted and receive an email with a confirmation link (valid for one hour, single use). Nothing is deleted before you confirm.
This product uses TMDB and the TMDB APIs but is not endorsed, certified, or otherwise approved by TMDB.
Data on movies and series (titles, descriptions, posters, “popular” lists, seasons and episodes) comes from The Movie Database (TMDB).
Streaming availability: JustWatch. Where a title is available in Germany is provided by JustWatch through TMDB. The app shows “Streaming-Angaben: JustWatch” with every title; “Alle Angebote bei JustWatch” leads to the title’s overview.
TMDB’s terms and logo guidelines: API terms of use, logos and attribution.
Filmkompass has no tracking and no ads. Details: privacy policy (German, with an English summary), legal notice.